December 3, 2010



If you Keep Doing What You've Always Done, Eventually You'll Get What You Want!

Dream on! In a static-never-changing world, this might be true. However, these days it's a full time job adapting to the turbulent practice environment. This has made practicing dentistry "disorienting" for many.

Assume everything you know about what patients want, what motivates patients to say YES, and what constitutes a wonderful dental experience is now obsolete. Because it probably is. What worked last year, no longer works today. This is especially hard to acknowledge for those dentists and dental team members who practiced as part of the 1990's before things like the Internet, Facebook and Skype.

The solution? Ask more questions. And then listen as if your livelihood dependes upon it. Because it does! Rediscover what it's like to be a servant. Rethink the "my-way-or-the-highway" syndrome that barely worked when there were a seemingly endless supply of patients willing to accept your treatment recommendations. Become a student again. In times of change, the learning never ends!

Continued Success to you and your Team!

Sincerely,

Art Deden
Vista Practice Management
www.vista-practice.com

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